Frequently asked questions

FlightOnHold prepares flight reservations (itineraries) for visa applications and onward-travel requirements, with your own booking reference.

Enter your route, dates and passenger details, choose your options and pay the reservation fee. The reservation is created and emailed to you as a PDF itinerary, usually within minutes.

Visa applicants who are advised not to buy tickets before approval, travelers asked for proof of onward travel, and anyone whose plans aren't fixed yet.

Requirements differ by country, embassy and airline. Some accept a reservation; others require a paid ticket. Check the rules that apply to you before booking.

A PDF reservation with your flight details, passenger names and your booking reference, by email and on your order page.

At least 48 hours from booking (or from activation, if you choose Activate later). It is then cancelled automatically — you don't need to do anything.

No. You pay only the reservation fee, and no e-ticket number is issued. If you want to buy the actual ticket, contact us within the validity period for a quote.

We automatically select the best available option for your route and date (fewest stops, then shortest journey).

Pay now and receive an activation link. Activate whenever you need the reservation (up to 10 days before departure); it's then valid for 48 hours. Costs $1.00 extra.

With the Flexible reservation option ($7.00) you can make one change to route, dates or names while the reservation is valid. Without it, a new booking is needed.

Enter the last name exactly as booked (without spaces for multi-part names), try the operating carrier's site, and allow a few minutes after booking. If it still doesn't show, contact support with your order reference.

Once a reservation is created it can't be refunded. If a booking fails after payment, you can retry with another flight or request a refund from your order page.